Warranty Statement


  1. Subject to the exceptions and exclusions below, Trendler, Inc. warrants that the product and its component parts are free from defect in materials and in workmanship under normal use for the applicable period described below. This warranty period is for products manufactured by Trendler, Inc. and when used for commercial purposes, warranty is for the shorter of three years or the OEM manufacturer's warranty for swivels and tilt mechanisms and two years for all other products. When Trendler products are used for casino or bowling applications the warranty is for the shorter of two years or the OEM manufacturer's warranty. For swivels and tilts manufactured by Trendler, Inc. and used for residential purposes, the warranty period shall run for the lifetime of the product. All other products manufactured by Trendler, Inc. and used for residential purposes shall be warranted for five years. All warranties commence with the date the customer purchases the product from Trendler, Inc. This warranty is limited to the initial customer/consumer and is non-transferable.

  2. The entire liability of Trendler, Inc. and its suppliers, and your exclusive remedy, shall be subject to following the procedures outlined below, and is limited to Trendler, Inc. option of either: a) the credit of the original price paid for the product by Trendler's customer: or, b) the replacement of the product that does not meet warranty. This express limited warranty together with any warranties that may be implied by applicable law, are void if damage to, or a defect in, the product has resulted from accident, misapplication, alteration or modification by someone other then Trendler, Inc. or said damage or defect has been determined by Trendler, Inc. to have been the result of a product that has been improperly used or improperly maintained. Any replacement product is warranted for the remaining original warranty period.

  3. In no event shall Trendler, Inc. or its suppliers, be liable for any incidental or consequential damage whatsoever. Some jurisdictions do not allow the exclusion or limitation or incidental or consequential damages, so the above limitation or exclusion may not apply.

  4. The warranty expressly made herein subject to the following exceptions and exclusions:
    1. Trendler, Inc. disclaims any and all other warranties, express or implied, including any warranty of merchantability with respect to any commercial or residential products.
    2. Trendler, Inc. further disclaims any warranty or fitness for any particular purposes whatsoever with respect to any commercial or residential product sold. By accepting or using any Trendler, Inc. products, the buyer acknowledges that he/she is not relying on skill or judgment of Trendler, Inc. to select or furnish goods suitable for any particular purpose. Trendler products are designed and intended for free standing use only, they are not designed nor are they to be used in any bolt to the floor application that prevents the frame from free movement about the flooring surface. Trendler's Protecto Swivels are designed for bolt to the floor application.
    3. Trendler, Inc. further disclaims any and all warranties, express or implied, including any warranty against any defect in workmanship, any warranty of merchantability and any warranty of fitness for any particular purpose, to any modified or altered commercial or residential product, or commercial or residential product which Trendler, Inc. determines to have been abused or improperly maintained.
    4. It is the sole responsibility of the customer to determine the conformity of Trendler's product for the customer's particular application.

  5. In the event the customer wishes to make a claim for breach of warranty related to the product purchased. Trendler, Inc. shall replace or give credit to the customer for such non-conforming product within ninety days of the customer's compliance with the following procedures:
    1. Contact Trendler, Inc. Customer Service department to report the claim
    2. Customer Service will advise if proof of defect is required.
    3. Trendler, Inc. will direct the disposition of non-conforming product. A return authorization must be obtained from Customer Service and shipping instructions must be acquired. A 30% restocking fee or refusal of credit will be assessed on any return not adhering to these procedures at Trendler, Inc. sole discretion.
    4. No payment deductions will be allowed until a credit memo has been issued to the customer authorizing the deduction.
    5. No rework by the customer will be credited without written authorization from Trendler, Inc.
    6. On returning non-conforming product, only freight charges for the transport back to Trendler, Inc.'s dock will be allowed. Trendler, Inc. will also pay freight charges for replacement product back to Trendler, Inc.'s customer's original receiving location. Freight credits and reshipment charges will be limited to destinations within North America.
    7. When a consumer presents a life time warranty claim, Trendler will replace product with only a minimal shipping and handling charge.
  6. If the product or one of its component parts contains a defect or malfunctions due to defect in workmanship or materials after a reasonable number of attempts by Trendler, Inc. to remedy the defect or malfunction, the customer shall be entitled and limited to a refund of the original purchase price or a replacement of the product only.

  7. This warranty gives you specific legal rights, and you may have additional rights that vary from state to state.

  8. Any implied warranties, when imposed by applicable laws, are limited to a period of one year from the date of purchase of the product.

To obtain warranty performance, contact Customer Service at (773) 284-6600 or fax request to (773) 581-6250. Warranty effective January 1, 2008 and supersedes all previous warranties.